Employee Name
*
First Name
Last Name
Last 4 Of Social Security Number
*
You must inform the scheduler or supervisor of any appointment that may interfere with your scheduled duties at least 48 hours in advance of your appointment?
True
False
When reporting for your scheduled shift it is always appropriate to:
Clock In no earlier than 10 minutes prior to the start of the shift
Be dressed in appropriate attire
Be prepared for your assigned duties
All of the above
If you are going to be late for your assigned shift you should notify the scheduler or supervisor:
1 hour prior to the start of your shift
30 minutes prior to the start of your shift
2 hours prior to the start of your shift
Wait for the scheduler or supervisor to call you and ask where you are at.
Caregivers may wear any color scrubs for their shift as long as they are:
In good condition
Wrinkle Free
Clean / No Stains
All of the above
Which of these items is considered inapropriate if worn during a scheduled shift:
Large hoop earrings / Dangling earrings
Lip rings / Studs
Nose rings / Tongue Studs
All of the above
It is ok to wear open toe shoes or flip flops while on duty?
True
False
Casual attire such as blue jeans, stretch/stirrup pants, sweatpants/sweatshirt, shorts; tight or form fitting/low cut attire, is acceptable while servicing a client?
True
False
Hair that is clean, neatly groomed/controlled, secured away from the face; faicial hair is kept neat/well trimmed, is acceptable while on duty?
True
False
Having an attitude of helpfulness or concern toward clients, fellow employees and supervisors is key to good work relations?
True
False
The use of personal phones while in a client serivce area is apropriate when.
Only for emergencies
Used to contact the office or supervisors
Used to clock in / out
All of the above
When is it appropriate to check your personal text, email, apps on your phone when in a client service area?
When the client is eating
When the client is watching TV
When the client is taking a shower/bath
When the client is sleeping
When is it appropriate to wear headphones and listen to your favorite music?
When the client is sleeping
When the client is watching TV
When the client is showering/bathing
Never
Personal visits from a visitor while on duty is acceptable?
True
False
Employees using company supplied phones, tablets, computers, or internet should hold no expectation of privacy in the use of provided items?
True
False
Accepting or soliciting a tip / gratuity of any kind from a client is grounds for discipline, up to and including termination?
True
False
Smoking is prohibited at work exept in designated smoking areas outside the building. Under no circumstances should you smoke in a clients residence or service area. You should exercise extreme care care regarding fire hazards associated with smoking at all times.
True
False
You must report all significant changes in client condition or client emergencies to your supervisor or administrator?
True
False
You must utilize appropriate protective equipment when providing care. This may include gloves, masks, gaite belts, back brace, etc. You must make you supervisor or administrator aware of your need for such items immediately.
True
False
You should report any work related conflicts with clients, client family, or fellow employees with your immediate supervisor as soon as possible.
True
False
It is ok to accept verbal or physical abuse from a client, client family because they are just old or under stress.
True
False
You should report any inappropriate or abusive behavior from a client, client family, or fellow employee to your supervisor or administrator.
At the end of your shift
Immediately
If you remember when you get home
Never
All client, client family complaints are to be reported to your supervisor as quickly as possible.
True
False
If you suspect a client is being abused, neglected, or exploited by a family member, friend, visitor you must notify your supervisor or administrator immediately.
True
False
Which of the following is considered Prohibited Employee Conduct. Check all that apply.
Bringing firearms or weapons of any kind to work.
Reporting for duty or being on the job while intoxicated.
Falsifying client forms, reports, or records.
Making false claims of injury.
Fighting, threatening, intimidating, or coercing any client, visitor, fellow employee.
Sleeping on duty (Except when assigned a 24 hour shift)
Refusing to follow supervisor directions or instructions.
Violating safety or health rules or practices.
Leaving work prior to the end of your shift without authorization.
Soliciting or accepting tips / gratuities from clients, client family, or visitors.
Smoking in client residence or service area.
Making unwelcome sexual advances or request for sexual favors from client, client family, or fellow employees.
Creating an intimidating, offensive, or hostile working environment.
Retaliating against a client, client family, or fellow employee for any reason.
Conducting personal business during working hours.
Stealing or misappropriating company or client property.