Applicant Name
*
First Name
Last Name
Applicant Email Address
*
Client information in any form is considered confidential?
True
False
Employees may share thier program or applications passwords with anyone they wish?
True
False
It is appropriate to share the information regarding a client's status with:
Any one the personal care aide sees fit
The clients neighbors
The clients roommate
The staff on the next shift
Employees could face disciplinary action for which of the following:
Not sharing client information
Attempting or Using another employees password to access company programs or applications
Not sharing company or client information with the Media or an attorney
Telling a supervisor or manager about a potential breach of information
Employees will not disclose client information unless:
They are sharing information with Emergency Services personnel responding to a client emergency
They are discussing changes in client condition with their shift relief
Discussing client health status with a Home Health Nurse or Therapist
All of the above
It is ok to talk about client conditions, behavior, or status with:
Your family members
Your closest friends
Your pastor
None of the above
If you suspect that a clients information is being misused, disclosed, or unprotected. You should:
Ignore the situation and pretend it isn't happenning
Notify your supervisor or administrator immediately
Keep it to yourself
Investigate on your own and then report the details to your supervisor or administrator
PHI stands for the following:
Protected Health Information
Public Health Information
Protected Human Information
Please Hide Information
Only authorised company management personnel are permitted to give statements regarding the company, its client's, or vendors?
True
False
Failure to comply with HIPAA regulations can lead to significant financial penalties of up to $250,000?
True
False
It is ok to remove the Client Journal from the client's residence in order to update notes after your shift?
True
False
Client records can be removed from their office file location for which of the following?
Providing Client Care
Court Subpoena
File Destruction / Shredding
All of the above
Client records should be which of the following?
Be Factual
Recorded & Filed as soon as possible
Be Accurate
All of the above
The Client Journal should be updated:
During or at the end of the caregivers shift
At the end of the week
When you realize you haven't done it in a while
Never
Your Client Journal notes should include:
Time you arrive & leave / Supervisor Visits / Family Visits / Smoke Breaks
Meals & Times / Hygiene / Medication / Changes in Client condition / Vitals / Exercises / Physician appointments / Notes for next shift
TV programs you watched with the client / People you gossiped about with the client / Stories the client shared with you about their life
Jokes client shared with you / hair styling & nails / what you cleaned during your shift
In order to secure client information on your phone, computer, or tablet. You should:
Not secure the device at all so you can check your messages right away
Review client information on your device in a crowded open area
Set a PIN number or fingerprint access on the device
Leave your computer open / unlocked when you are away from the device
If you are approached by someone form the media, an attorney, state representative asking for specific information about a client or the company. You should:
Answer as many questions as you can
Start crying and plead the fifth
Ask them to come back later when its more convenient
Politely refuse to answer questions and Notify your supervisor or administrator
The aide notices that a clients mail has been delivered to the clients home. The aide should:
Open the mail and leave it on the clients table
Open the mail and read it to the client
Read the mail to make sure it doesn't contain upsetting news
Give the client the unopened mail and offer to help as needed
The aide is in the agency office. A group of aides are together discussing how rude a certain client was acting. The aide should:
Join in the conversation
Suggest that this is not the place to discuss the client
Be quiet and not say anything to the other individuals
Tell the client what was being said about them
Which is considered a client right:
The right to have personal, financial, and medical information kept private
The right to be told in advance of any change in their service plan
The right to refuse treatment or services
All of the above